Posted on December 23rd, 2021

How to Use Your Personal Story for Brand Building

  • Brand
  • Business
  • Business Growth
  • Community
  • Entrepreneur
  • Leadership
  • Personal Story
  • storytelling
  • Strategy

Stories can make your brand stand out in a saturated market. 

Don’t think you’re interesting enough? You are. All your trials and errors and all your experiences create a unique story you can share with your prospects. 

Authentic stories are relatable and gain empathy from your target audience, helping you connect with them. 

Here are five ways you can tap into your story to build up your brand image.

 

Understand your personal story

Who are you? What do you do? Who is your audience? Why does your brand exist? 

The answers to these questions should be a story. You can tell all sorts of stories. They can be entertaining and/or inspirational. 

Have a clear vision of the story you want to tell, and make it meaningful so people can feel personally connected to it. 

Explore the things you’ve done. Whether it’s sports, your job, your hobbies, or any other activities一these things can add to your personal story and enhance your brand.

A remarkable brand story connects to your own story and manages to be real and relatable enough so it can also be your customer’s story. 

For example, if you have a diverse background, use it to connect with more audiences. 

 

Articulate the story

Storytelling is a big piece of marketing you can add to your website or content. Yet, it’s a huge opportunity often underutilized by entrepreneurs who tend to focus on the features and solutions they offer.  

People love stories. And they crave a genuine connection with brands. It’s like making new friends or having a new family. Think of your favorite restaurant or bank branch: people know your name, your favorites, your birthday… and you love it. The reason for that is the human connection. 

Think about how you convey your story to form that human connection. 

Once you piece your story together, see where your offering fits into the story. Know the purpose of the brand, and make sure it supports your mission. If you want a powerful brand story, form a sense of purpose beyond what you offer. 

 

Tell your why

Stories are impactful and memorable. According to cognitive psychologist Jerome Bruner, we are 22 times more likely to remember a fact when it’s in a story. 

Use your story to share information about your brand or your offerings with your customers.

For example, product description pages simply describe the product and materials. However, customers want to see why the products will matter to them. 

Why are your products designed the way they are designed? 

Why are you trying to solve this specific problem with your tool or service?

Your “why” can be inspired by your personal experiences. When customers have associated your products with your brand’s values and your motives to theirs, they are more likely to connect with you and choose you over your competitors. 

 

Base your product on your story

Use storytelling to your advantage. Digitally native brands are crushing it these days because they know their stories. They didn’t build the products for the sake of building products. They built the products around their stories.

Use the story to advance your ultimate goal, but don’t get stuck in the story. Keep providing real value to your customers. 

Find out about the customers you are selling to. What makes them tick, and what can you say—along with what you do—to connect with them? 

 

What’s your brand story?

Stories are powerful. It’s how we evolved as a civilization – through story-telling. Stories remain a big part of digital marketing today. Your story sets your brand apart. If you can identify the “why” of the product, it will be easier to integrate and create the “what” and “how.”

In the end, it’s not simply about selling to the customer. It’s reassuring your customers through your story that the products or services you offer can contribute to their lives in a positive way and solve their problems.

Posted on June 15th, 2021

Achieve Massive Business Growth by Setting Goals

  • Business Growth
  • Entrepreneur
  • Goals
  • Strategy

Let’s talk about goal setting. I mean both setting the goals and making sure you are actually achieving them.

Many articles and books are written about achieving your goals. But what was tested by actual people? What works?

I recently joined the board of an entrepreneurial organization run by volunteers. The leader, an experienced business person, helped us adopt a goal-setting framework. I think it is absolutely amazing because it kept us on track and we achieved what we set out to accomplish. 

I’d like to share the framework with you so your group, and you personally, can become better at achieving your goals. The example below is designed for interactive groups, but the concepts can also be used for creating individual goals. 

 

Use The Goal Framework

The Goal Framework consists of several elements. 

The two main elements are yearly goals and quarterly goals.

In addition to your business goals, you can have personal goals.

In our group, we established our yearly and quarterly goals, and each person chose their own goals. We went around the room, and each member talked about their goals. 

Typically, you would have three to seven goals. These could be yearly goals and quarterly goals you want to accomplish as a group. 

The key to creating a plan for achieving your group goals is to establish what they are as a group, but then funnel them down to an individual level. 

 

Set manageable goals   

 

Set up three to seven concrete yearly goals

Why three to seven? It’s a good number. Manageable. Achievable. 

You don’t want to set up 20 goals. That’s too many. And you don’t want too few goals either. So three to seven is a good bracket. 

The group has to agree on the goals. Choose the big goals you would want to complete within a year. 

You will also have your personal goals. Those are the objectives you want to accomplish over the next quarter as an individual member of the group. 

Choose a reasonable number of goals you want to achieve in a specified period of time. I can easily put down 200 goals on one list, but it’s not very realistic for me to accomplish those.

Next, define all your goals in specific and concrete terms so you know how to determine whether you’ve achieved them.

 

Set up the scorecards

Every goal, whether group or personal, yearly or quarterly, has to be measurable. Determine how you will measure each goal.

Here are some examples of measurable goals you might have:

  • Hit $1 million in revenue this year.
  • Retain 100% of our clients.
  • Bring on 100 more clients. 

Whatever the goals are, they become concrete once you write them down. Use the scorecards to clearly define your goals and then keep track of them with regular frequency, e.g., over the month, quarter, and year. 

 

Prioritize your goals

Chances are you’ve seen a few viral videos on Facebook about the rocks, pebbles, and sand in a jar. 

The moral of the story is if you fill the jar with sand first (least important things in your life), you won’t have space for the bigger stones. But if you fill the jar with big rocks first (most important things in life) and then add pebbles (next set of important things), you will still have plenty of space for the sand – your least important, but perhaps fun, things.

Apply that metaphor to your goals. Look at what you want to accomplish from an annual, quarterly, monthly, weekly, daily, or even sometimes hourly perspective. 

 

Your big goals are your rocks. What will they be? 

 

Keep yourself accountable 

When you’re running a business, it’s hard to keep up with all the tasks. 

A year may go by, and you might find yourself thinking, “Oh my, I didn’t even get to one of these goals, let alone seven!” 

Having this framework will help you keep you on track. 

If you set your goals and store the list on your computer or in a file cabinet, nothing will get done. That’s why you need scorecards. 

 

Scores cards will keep you accountable.

To make sure you are keeping on track with your goals, you have to check in once a week, month, quarter and once a year with your team and/or with yourself. 

It’s good to get in the habit of checking things off monthly. I like to check my quarterly goals monthly. For monthly goals, I like to do it weekly. 

It’ll help you keep a pulse on your business. It doesn’t mean you have to do something in particular, but it helps you see where you are with your goals. Put an actual date and time on your calendar to check in, and review those goals to see your progress. 

For example, if your goal was to have 10 new clients in a month, you can check your scorecard after the month lapses to see whether you’ve achieved your goal. Did you get 10 new clients? If not, what happened? What can you do better? What are the next steps?

Checking in with yourself will allow you to stay on top of your goals. If you see you are not achieving them, you’ll have a chance to choose a different course of action or adjust your goals accordingly. Either way, you will keep moving forward. 

 

Conclusion

Goal setting is necessary to accomplish what you want in life. But if it’s done as loosely as new year’s resolutions, you won’t achieve much. 

If you are a solopreneur and don’t have a peer group to help you with your goal setting and accountability, this goal-setting framework is your solution. 

Having a framework for setting manageable, achievable goals and then keeping yourself accountable for achieving them is key to both your business and personal success. Set, prioritize, monitor, and enjoy your accomplishments.

Posted on May 27th, 2021

Don’t Miss These 5 Red Flags of Crappy Prospective Clients

  • #transform
  • Business
  • Business Goals
  • Business Growth
  • Entrepreneur
  • Goals
  • Leadership
  • LinkedIn
  • Mindset
  • Strategy

Do you encounter crappy clients? If yes, welcome to the club.

That’s one ugly aspect of business hardly anyone ever talks about – the crappy clients! Forgive the foul language, but I’d rather be precise with my terms than polite. The term is a really good way to describe those clients who make your life difficult.

We see the glamorous lifestyle many entrepreneurs flaunt on social media. It’s all Lamborghinis and Teslas and enthusiasm everywhere. But that’s not an accurate picture of business. Business can be tough and ugly.

I’ve had my share of experiences with crappy clients in my journey as an entrepreneur in the last eight years. I’m sure you all can relate to this because you have also experienced it yourself.

What I learned is you need to recognize those crappy clients as soon as possible and let them go.

I’ve identified five red flags you need to look for when considering working with a client. Once you recognize these red flags, you can cut all ties, nip things in the bud – insert any idiom you wish here to stop your suffering – and never deal with them again.

These red flags are gold! If you see these, make sure to hit the road.

1. Disorganized clients

If a business or a person seems disorganized and can’t plan ahead, that’s a big NO for business!

What is a sign of a disorganized client?

If you encounter a prospective client that needs to get stuff done yesterday, that’s a red flag.

Some clients are notorious for doing this. They’re always late! For everything! They need to get things done now because they hadn’t planned any of it and are now scrambling. This haphazard approach would take them nowhere and would sink you too.

If you say yes to them, you will be caught in their chaos, and your business will suffer.

2. Disorganized business

That leads me to red flag #2 – disorganization in your client’s business.

What are the signs of a disorganized business?

The red flags are: lack of clear strategy, no clarity on the makeup of the team, not clear who is responsible for hiring, and lack of clarity about their operations.

Typically, this means they don’t know what they’re doing, and they’re involving you in the process of not knowing what they’re doing. At the end, it will all fall to pieces.

3. Not knowing the what, where, and how’s of the business

Red flag #3 is not knowing what’s going on in the company. It echoes point #2, but it reflects the state of disarray inside the business – not knowing where things are.

For example, a crappy client I just fired didn’t know where their Google Analytics was. Google Analytics should be an easy thing to set up and monitor on a regular basis. They didn’t even know if they had set up Google Analytics. In fact, nobody in the company knew. Not the marketing person, not even the leader of the company.

If you see the client has trouble answering the basic questions about their business, you have both flags #2 and #3.

4. Passing the responsibility on to another

Red flag #4 is passing the buck. By that, I mean when the client blames someone else for their failures. This is a very bad quality in businesses, and I see this all the time.

“Well, I don’t know about that because the person who set this up is no longer here, and they didn’t tell me about it.”

If you see this in a client, don’t engage.

The responsible person should have figured it out by then. It’s their responsibility to their business. Even if they outsourced or delegated the setup, they should have figured things out. It’s part of being an entrepreneur and doing your job well.

5. Beating up vendors!

Red flag #5 is being cheap toward and bad-mouthing those who help the business. In other words, beating up vendors. I hate that. That’s one of the most not just annoying but venomous things a company can do to its vendors.

Vendors help the company and the brand. And beating them up is one of the worst things clients can do. If they speak badly about the tools, platforms and other agencies they use, blaming them as described in red flag #4, you can bet they’ll do the same to you. Most likely, they’ll lowball you and not appreciate your work.

“Well, I don’t know… Am I really getting everything I need for what I paid?”

Don’t take that crap. Run the other way.

Listen to your gut

When choosing your clients, keep in mind the five red flags described in the article.

If you see any of them, stop engaging with the client. Bad clients can trigger negative thoughts about your worth and value.

If you feel your current or prospective client isn’t the right fit for you, don’t go through the rigmarole and the negativity. Avoid constantly thinking about this unfit client whose problems are keeping you up at night.

You may start feeling as if you were drained by a vampire, once you start losing your sleep and peace of mind. Crappy clients suck the life out of you. That may lead to you doubting yourself, thinking you’re not at your optimal speed and competency, even questioning whether or not you are cut out to be an entrepreneur.

You don’t need that in your business. You should be growing and looking for new clients.

 

You’re an entrepreneur, and you deserve getting back what you put into your business and your clients. Don’t let other people mess it over for you.

Posted on March 31st, 2021

The LinkedIn Strategy That Will Grow Your Business With Rhonda Sher

  • #transform
  • Business
  • Business Goals
  • Business Growth
  • Entrepreneur
  • Goals
  • Leadership
  • LinkedIn
  • Mindset
  • Strategy

The advent of Linkedin allowed professionals the world over to network in a new way. LinkedIn offers unprecedented access to key decision-makers, movers and shakers, potential business partners, service providers and clients. You find someone you like on the platform, and if you want to get to know them, you connect with them and have a call. Sometimes that leads to you joining groups, getting speaking engagements, or invitations to join podcasts.

In one of my podcast episodes, I got the chance to talk with Rhonda Sher, a LinkedIn expert. She’s been helping entrepreneurs, professionals, and businesses create visibility, credibility, and profitability on LinkedIn. She is also the author of the book The ABC’s of LinkedIn, Get LinkedIn or Get Left Out

rhonda-sher-portraithttps://www.rhondasher.com/

Rhonda shared some of her proven LinkedIn strategies that can help you grow your business, and I am sharing them with you.

Professional banner

The banner on your LinkedIn profile is one of the first things people see. As you know, first impressions are everything. The banner is the blue space above the rest of your profile. Make sure your banner reflects your message and your brand. Using Canva.com, you can create a banner consistent with your brand.

jean-ginzburg's-linkedin-banner-and-headshothttps://www.linkedin.com/in/jeanginzburg/

Professional headshot

Your headshot is just as important as your banner. According to Rhonda, people are 16 times more likely to interact with you if you have a professional photo. Don’t be cute with your headshot, and don’t ignore it. A picture of your pet or an avatar will not make you look legitimate in the eyes of a potential client or business partner. Rhonda sees such profiles all the time. Some don’t have any picture at all — Make sure you are not one of them.

Clear and concise headline

LinkedIn will default to giving you your job title in place of your headline. Instead, customize it, using the 220 allowed characters. Use the headline to attract the right prospects. In the headline, tell people what you do, whom you serve, and what problem you solve.

Clear contact information

If you don’t have clear contact information, how do you expect people to get in touch with you? Make sure you list your website, email address, and/or phone number. Not having any contact details is like going to a black-tie event in your running clothes. You are not dressed for the party, and you can’t connect with people the way you would in proper attire. 

Touch 10 people before 10 AM

One of the ways you can increase the efficiency of your time on LinkedIn is by employing Rhonda’s 10 before 10 method. Rhonda asks her clients to make a habit of engaging with at least 10 people before 10 AM. The results might surprise you. For instance, one of her clients gained a 30% increase in business because of this system.

LinkedIn is a platform for serving, not selling

To utilize LinkedIn effectively, first you need to understand what it’s for. It’s not a selling platform. It’s a networking platform, where you can connect with prospects so you can build relationships with them, eventually benefiting from those connections. To help her clients get the most out of the platform, Rhonda teaches them the 3Ps: present, prospect, and profit. It’s a simple system she shares with her clients to generate appointments, share content, interact with other people’s content, engage with prospects, foster connections and profit from them.

 

Connect with Rhonda Sher if you want to learn more about her LinkedIn trade secrets.